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Keelway Voice · Check calls

The check call that makes itself.

Keelway Voice runs the morning round for you — calls every driver, logs position, hours, temp, and anything wrong — and hands dispatch a clean board with the exceptions already flagged.

Watch a check call happen
Self-guided · about 3 minutes · sound not required
01The 7 AM problem

Every morning, the board owes somebody two hundred phone calls.

Location. ETA. Hours left on the clock. Reefer temp. Anything wrong. Every truck, every day — before dispatch gets to the work that actually moves freight. Each call is short. The round never is.

What that phone time costs — your math, slide it.
26.7hours of phone time, every day
187 hours a week
3.3 full-time dispatchers' worth of calls

Illustrative and computed live from your sliders. Not a customer result — just arithmetic.

02Watch it happen

One driver's morning check-in. Sixty-four seconds, start to logged.

Voice calls the driver. Watch the status card fill in as he answers — including the one thing dispatch needed to know.

Load #20117 · Markham, IL → Columbus, OH · Reefer 34°F · Truck 412 · outbound check call · 07:05 CT

Live check call · 07:05 CT
Keelway Voice
Morning — Keelway calling for D&B dispatch, check-in on load 20117, Markham to Columbus. Got a second?
Driver · T. Brooks
Yeah, go ahead.
Keelway Voice
Where you at?
Driver · T. Brooks
Coming up on Valpo on 30. Traffic's moving.
Keelway Voice
Got it. Box holding 34?
Driver · T. Brooks
34 on the nose, no alarms.
Keelway Voice
How are you doing on hours?
Driver · T. Brooks
Little under ten on the drive clock.
Keelway Voice
Plenty. Appointment's 1:30 Eastern — still make it?
Driver · T. Brooks
Should be in by quarter after. Heard they're running behind on the docks today, though.
Keelway Voice
Good to know — I'm flagging detention risk at the receiver so dispatch sees it now, not when you're sitting at the dock. Anything you need from us?
Driver · T. Brooks
Nah, I'm good.
Keelway Voice
Safe miles. Logged at 7:06 — talk this afternoon.
Load #20117 · Markham, IL → Columbus, OH
Truck 412
Driver
T. Brooks · Truck 412
Position
Valparaiso, IN · US-30 E
Reefer
34°F · no alarms
Hours of service
9h 55m drive time left
ETA
1:15 PM ET · appt 1:30 PM ET
Exceptions
Detention risk at receiver — flagged to dispatch
Call complete · 64 sec · written to load #20117 · recording + transcript attached
03Where it lands

The call is the paperwork.

The moment the driver hangs up, that check-in is already everywhere dispatch looks. Nobody retypes anything.

Dispatch board · 07:06
#20117Markham → ColumbusChecked in 07:06Valparaiso, INETA 1:15 PM ETDetention risk
Load file · timeline entry
07:06

Morning check call — position Valparaiso, IN · reefer 34°F, no alarms · HOS 9h 55m · ETA 1:15 PM ET vs 1:30 appt · detention risk at receiver flagged → dispatch notified

recording + transcript attached
Morning summary · 07:30
Morning round — board checked, 3 flags
  • Load 20117, Markham → Columbus — detention risk at receiver. ETA 1:15 PM ET against a 1:30 appt.
  • Two more flags on the board — an ETA slip and a driver callback request.
  • Everything else on plan. Nothing needed.
Pushed to your TMS.
Live integrations today:TaiMcLeodAljexRevenovaTurvoRose Rocket
04When it's not routine

Voice runs the round. Your people make the judgment calls.

It doesn't improvise on the stuff that matters — it brings it to a human, with the context already on screen.

Running late

New ETA captured, receiver window checked against it, dispatch pinged before the appointment blows — not after.

Breakdown

The call goes straight to dispatch with position and load status already pulled up. The load is marked at-risk the same minute.

Detention building

Past your threshold, it escalates — with a time-stamped record from arrival onward. The paper trail a detention invoice needs.

Driver wants a person

One ask and it's a warm transfer to dispatch. No phone tree, no 'press 2'.

Every call — routine or not — is recorded, transcribed, and stored on the load. An audit trail, not a black box.

05Hear it yourself

Now talk to it live.

The same agent, live in your browser. There's a check-call scenario in it — talk to it the way your drivers would.

Talk to Keelway Voice — live demo

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